While we do our best to ensure that you have an amazing experience with us, we understand sometimes things don’t quite work out. We are 100% committed to ensuring your satisfaction with your order. We issue refunds for any and all defective products supplied to our precious customers.
For you to be eligible for a refund simply send us an email at sales@ecomprophits.com as to why you think the product is defective with all your details and one of our support staff will be in touch shortly to guide you through the refund process.
When it comes to refunds, you have two options:
Cash Refund
We offer 100% cash refunds for any/all item(s) in your order. Your refund will be processed to whatever payment method you used when placing your order.
OR
Store Credit
We offer store credit equivalent to any and all item(s) in your order.
Return Shipping
Please note that you will be responsible for any and all return shipping costs, if applicable.
Guarantees
We offer guarantees on all our digital products and this guarantee is a stamp of product quality on everything we sell. Should our user0s not be happy with the results or the product within the specified timeframe he/ she may request a refund and keep the product.